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Truist
- Finance
- Charleston, SC
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
1035 Folly Rd, Charleston, SC, 29412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with this Truist branch has been nothing short of wonderful. Every member always greets you with a smile and warmth. Recently I had an appointment with Tawny Miller and she was able to set up my new account exactly how I wanted it and even took the time to help me set up the mobile banking app and teach me how to access the functions that I would need most. Top notch service and knowledgeable staff. The people that are giving low stars because of a wait might want to avoid going in the late afternoon when I’ve ... read more
Justin was very responsive to my concern. Thank You.
Teller is chatting with customers about non banking concerns in drive through and ignoring customers , speaks rudely to customers , doesn’t follow procedures for check cashing verification .. there are two numbers to call , they call one and not the other thus wasting customers time … AI will soon eliminate these positions and then we may finally get some customer service rather than a tired over worked , under paid individual who can then finally find their rightful place at Food Lion where poor customer service is the norm... read more
Customer service is getting very slow at this bank. If you like to wait then this is your bank. On particular teller could care less if she waited on you or not. I don6 find her to be as effenct as other tellers.
They suck! Go somewhere else! American living in Fr, acct was originally Suntrust but bought out by Truist. Nothing but problems and half the Customer Service people barely speak Eng. Lots of ridiculous extra charges.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.7 star rating with 20 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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