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Truist

1.8

About this business

Location details

45156 First Colony Wy, California, MD, 20619, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.820 reviews
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Mary Neill's profile image
Mary Neill 
2 weeks ago

The service here has really gone downhill. I was at the bank on Saturday waiting in line for 20 minutes. There were only two people in front of me. The tellers kept taking the drive-through people first. Only two people to run the front and the drive-through windows is ridiculous on a Saturday. One person left the bank entirely after standing in line for about seven minutes. Unacceptable! Now I know why this banks rating is so low! 

Kera Beasley's profile image
Kera Beasley 
a month ago

Although I have a large, revolving, amount of money in accounts with this bank and I have been with them since they were BB&T, I cannot STAND banking with them anymore. The tellers mess things up. The management turns over all the time. They misquote rates. They allow lines of credit to convert to loan. They mis-explain accounts, penalties, charges. And very rarely is Truist corporate able to get anything done on my behalf. The only reason I haven't switched banks is because my options are limited. (But I'm "interviewing" al... read more

Shelley Burns's profile image
Shelley Burns 
7 months ago

100k truck paid off truist lost title now our problem. Spent 3 hrs oh phone many supervisors. Nothing they can do to help keeps passi g us around. 2 yrs been working on a title. Complete incompetence, horrible customer service 

Ava's profile image
Ava 
7 months ago
Dennis Mullen's profile image
Dennis Mullen 
8 months ago

My God…… the slowest , by far drive through at a bank ive ever experienced. Charlotte Hall branch always has you in and out, 5 minutes tops…… The last time I went to the California branch, it was over 10 minutes… Today I have been sitting at the drive through for 15 minutes, and Im the only one here!!!! 

Frequently asked questions about Truist

How is Truist rated?

Truist has a 1.8 star rating with 20 reviews. 

When is Truist open?

Truist is open now. It will close at 5:00 p.m.  

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