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Truist
- Finance
- Accokeek, MD
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
405 Manning Rd E, Accokeek, MD, 20607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service at this branch is nonexistent. If you need to sit down and speak with someone, be prepared to wait because there’s only one person handling those appointments. I was told the wait would be an hour, which I didn’t have time for. There was only 4 customers in the entire bank if that. To make matters worse, the promised follow-up never happened. If you want better service, just save yourself the headache and go to the Fort Washington location instead. The staff there is pleasant, helpful, and efficient. There’s... read more
This incident occur April 12, 2024 around 3 PM. My uncle and I went to go cash out his work check with two forms of identification he has went there many times before without an issue today this rude colored lady with twist was being so RUDE!! We first walk in and there is a line she had the nerve to screamed to everyone in line “FIX MY LINE”. anyways it was our turn next and I asked her if my uncle can cash his check out and the proceeded to give her the 2 forms of identification she immediately says NO! With an attitude sa... read more
Good customer service
Jeanette is the best. I have never had a bad experience at this branch but Jeanette went above acne beyond and actually linked my accounts for me after making my deposits.
The ATM machine will not let me deposit anymore and the night drop box never has deposit envelopes! This has caused me a lot of grief. I either have to drive 20 miles round trip to go to another branch or overdraw my account! Now I just noticed the ATM doesn’t even work at all!! I am in the food and beverage industry. I really rely on being able to deposit any day and weekends at any time of the day and night. This is very inconvenient and makes me want to change banks!!.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.5 star rating with 14 reviews.
When is Truist open?
Truist is closed now. It will open on Monday at 9:00 a.m.
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