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Truist

2.4

About this business

Location details

3131 Bridge Rd RTE 17, Suffolk, VA, 23435, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.418 reviews
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Adriene Liggins's profile image
Adriene Liggins 
8 months ago

Truist is the worst! As a new member I am not satisfied at all. My job paid me with a paper check because for some reason my direct deposit has not kicked in yet. I go to Truist to deposit most of my check but get some in cash to hold me over until my check clears because it was late Friday when I went to the bank. I get there after work and am told I can’t get cash, I have to deposit the whole thing. Now when I first opened the account they let me get cash with my 1st check I deposited because they knew it would be awhile b... read more

A Google User's profile image
A Google User 
8 months ago

Truist is the worst! As a new member I am not satisfied at all. My job paid me with a paper check because for some reason my direct deposit has not kicked in yet. I go to Truist to deposit most of my check but get some in cash to hold me over until my check clears because it was late Friday when I went to the bank. I get there after work and am told I can’t get cash, I have to deposit the whole thing. Now when I first opened the account they let me get cash with my 1st check I deposited because they knew it would be awhile b... read more

Adriene Liggins's profile image
Adriene Liggins 
8 months ago

Truist is the worst! As a new member I am not satisfied at all. My job paid me with a paper check because for some reason my direct deposit has not kicked in yet. I go to Truist to deposit most of my check but get some in cash to hold me over until my check clears because it was late Friday when I went to the bank. I get there after work and am told I can’t get cash, I have to deposit the whole thing. Now when I first opened the account they let me get cash with my 1st check I deposited because they knew it would be awhile b... read more

Chrissy Hodges's profile image
Chrissy Hodges 
8 months ago

The employees of Truist Bank on Bridge Rd. are not knowledgeable nor friendly. My husband needed a copy of payoff for his vehicle that he had a loan from there. First they had the wrong address. We moved to our house 6 years ago. My husband got a loan from them 3 years ago. The woman proceeded to tell him that he needed to let them know that our address changed. He said I got the loan here. Shouldn’t that be in your system. Besides that we get mail from truist every month for the past 3 years. He said I have the address on m... read more

Shirley's profile image
Shirley 
a year ago

I went to this bank to do a simple transaction. This was the most awful experience I have ever experienced at a bank. They messed up during the transaction and then tried to say the system messed up and put it on other things. It was their fault even when it was verified it was their fault. I was very offended by the people at this bank. They were not knowledgeable about what they were supposed to do and unprofessional. They made the mistake, they should have owned up to the mistake. They are not perfect, if they were, they ... read more

Frequently asked questions about Truist

How is Truist rated?

Truist has a 2.4 star rating with 18 reviews. 

When is Truist open?

Truist is open now. It will close at 12:00 p.m. 

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