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Truist

3.5

About this business

Location details

17802 N Dale Mabry Hwy, Lutz, FL, 33548, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.526 reviews
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Brad Fay's profile image
Brad Fay 
5 days ago

I activated Zelle and made my first transfer. A hold was put on that Zelle I called the 800# and after 90 minutes on the phone I failed the 3rd authentication and they locked me out of my accts. Went in met with Joan in 15 minutes she dealt with the back office, everything was fixed and the payment went out. Go Joan! 

randall lewis's profile image
randall lewis 
2 months ago

Worst service ever. Was told by a cashier that I could not deposit a small 2 party check. Having more than 10 times the amount in my account. So I went to Chase and had no problem 

Debbie Owen's profile image
Debbie Owen 
9 months ago

I had the opportunity to work with Joan Dimitry this afternoon. She was very kind, informative, and helpful. She helped me safeguard my mobile account and gave me good advice for the future. Joan is definitely an asset to the company!! 

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Busy Mom 
10 months ago

Don't go there. First you'll be met by personal bankers who don't know what they're doing and are plain unprofessional and should really mind their own business. Melissa was putting her nose where it doesn't belong asking very personal questions that I didn't feel comfortable answering, but I still opened my account and enrolled in my promo on 7/7 to earn my 400 bonus. Fast forward 120 days + few months, there's no bonus as they're refusing to pay. Branch manager Javier isn't fixing the problem and not returning emails or ca... read more

Chris Hemelrick's profile image
Chris Hemelrick 
11 months ago

Truist Corporate needs to reprimand this bank cause they don’t open at 9am like it says on the door and online! I guess they open when they feel like it. Maybe then should hire a military drill instructor then they’ll be open on time! 

Frequently asked questions about Truist

How is Truist rated?

Truist has a 3.5 star rating with 26 reviews. 

When is Truist open?

Truist is closed now. It will open tomorrow at 9:00 a.m. 

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