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Truist
- Finance
- Whiteville, NC
About this business
Location details
301 S JK Powell Blvd, Whiteville, NC, 28472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was supposed to have a callback appointment today at 230 pm with this branch. Had an email reminder and everything. Took time out of my workday for this. No one called me. When I called them twice, I had to leave a message. No one ever called me back. Terrible customer service!
THIS IS THE WORST, I MEAN ABSOLUTE W O R S T B A N K EVER! Do yourself a favor and just SKIP IT! Do NOT open an account here. They hold your money for LONGER THAN THE LEGAL AMOUNT THE FEDS ALLOW. $200 is not a lot of money, however, during the middle of a hurricane IT IS! When you need to use the MONEY AND ITS YOUR MONEY AFTER THE TENTH DAY IT BECOMES AN ISSUE, A REAL ISSUE WITH ME!
Their restroom is for employees only. Feels kinda disrespectful.
The ATM took my money on 11/16/2023!! It gave me one dollar bills instead of 20 dollar bills. I have filed complaints and they reported that the ATM balanced correctly on that day. This is the same day that the bank was closed at 2:46 pm on a Thursday. They said there are no cameras to review...which is a lie. They can view everything. I am beyond LIVID and will see what other avenue I can take.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.2 star rating with 13 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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