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Truist
- Finance
- Olney, MD
About this business
Location details
18110 Village Mart Dr, Olney, MD, 20832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Can't get help on the phone, assuming you can reach someone at the branch. They want you to come to the branch for simple issues. Or, they suggest calling Truist toll free number that has a long wait time - 20-25 minutes. They don't have return call service that many banks have to avoid customers from waiting on the phone line.
Bank account set up as needed. Worked with us on a glitch. easy process overall
Very helpful and useful Tellers and banking associates. Five Star rating. Our branch is very Germain. To Olney, Md. Thank you for your support. Peter
What's the point of a branch if you don't staff it adequately?
I am a new customer to Truist and this branch has the worst customer service. They speak when enter the building but that is about it. They don't follow up with their customers and act as though they are doing you a favor. The loan officers are too comfortable with performing at a low rate of service. Do better!
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.7 star rating with 18 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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