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Truist
- Finance
- Saluda, VA
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
CORNER OF US RTE 17 AND GLOUCESTER, 899 Gloucester Rd, Saluda, VA, 23149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
UPDATE: I wrote my original review when this branch was a BB&T. After the switch, truist lost my dad’s estate account and all the money in it. When we tried to get the money recovered, no one would respond, the bank manager, avoided my calls. To date, there has been no resolution. I do not recommend this branch or Truist. Bank some place else I've been in this branch several times. The staff has been friendly and professional.
Used this bank on a limited basis for the last 9 years, and am soon closing my accounts, due to poor customer service. Started with them as BB&T, primarily as an ATM user. Went to get in my safety deposit box last week to retrieve, and submit some mature bonds to the Treasury. Enter the disappointing service---- 1st trip--They could not get my box open. They called their service guy to get it open. Could I come back in a couple hours? Things happen, I get it. 2nd trip.....Service guy opened the box without issue. By now it w... read more
$8 dollars to cash a check. Garbage bank just like the old BB&T.
Can’t deposit cash into someone else’s account if your name isn’t on account. Ridiculous just needed to put gas money in daughter’s account. Now, this is a general complaint about truist in general. If you open a new account make sure there is plenty of money available because the first time you deposit a check they will put a 9 day hold on the check. I’m pissed and left the branch in tears when I tried talking to them. I have very little money. Can’t buy pet food if they run out before 9 days is up, can’t pay bills. This ch... read more
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.3 star rating with 14 reviews.
When is Truist open?
Truist is open now. It will close at 5:00 p.m.
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