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Truist
- Finance
- Saluda, VA
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
CORNER OF US RTE 17 AND GLOUCESTER, 899 Gloucester Rd, Saluda, VA, 23149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used this bank on a limited basis for the last 9 years, and am soon closing my accounts, due to poor customer service. Started with them as BB&T, primarily as an ATM user. Went to get in my safety deposit box last week to retrieve, and submit some mature bonds to the Treasury. Enter the disappointing service---- 1st trip--They could not get my box open. They called their service guy to get it open. Could I come back in a couple hours? Things happen, I get it. 2nd trip.....Service guy opened the box without issue. By now it w... read more
$8 dollars to cash a check. Garbage bank just like the old BB&T.
Can’t deposit cash into someone else’s account if your name isn’t on account. Ridiculous just needed to put gas money in daughter’s account. Now, this is a general complaint about truist in general. If you open a new account make sure there is plenty of money available because the first time you deposit a check they will put a 9 day hold on the check. I’m pissed and left the branch in tears when I tried talking to them. I have very little money. Can’t buy pet food if they run out before 9 days is up, can’t pay bills. This ch... read more
This is the third time i come into this bank to open a business account. Branch leader couldnt greet me as I sat on the chair. Another team member remembered me from when I came earlier, but was waiting on the branch manager to see if she could do it. I left as couldnt wait anymore, have clients to tend. Its 4:15pm, she spoke to branch manager and said was unavailable- if I wanted to schedule an appt tomorrow - No! Im here now for the second time today!! If they dont want to help customers or service my needs, then get anoth... read more
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.4 star rating with 13 reviews.
When is Truist open?
Truist is closed now. It will open on Monday at 9:00 a.m.
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