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Truist
- Finance
- Warrenton, VA
About this business
Location details
236 W Lee Hwy, Warrenton, VA, 20186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They never answer their phones. Literally never. For years. Doesn’t matter what time of day it is. I’ve even driven over there, called and watched them let their phones ring and they do nothing with no customers in sight. It’s really horrible.
Ben and his team seriously lack customer service skills and seem completely out of touch. This branch would be more useful as extra parking for Chick-fil-A. Save yourself the frustration and drive the extra 30 minutes to another Truist branch instead of wasting your time here.
Literally in line right now and one of the tellers at the drive up window has just been chatting and talking with other employees while one lady is working the in store window by her self. Come on truist.
The tellers at times can be touch over friendly customers. But, I guess it makes customers feel wanted. But, eats into other customers' time. Other than that, I enjoyed my experience at this bank. The staff, other than tellers, was super helpful.
I'm impressed with Truist. They are helpful, accessible, not long wait, efficient and professional. This branch has helped me solve a problem a couple times, including getting foreign currency deposited quickly.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.3 star rating with 34 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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