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At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
4707 Langston Blvd., Arlington, VA, 22207, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Banks, in general, are not what they once were. You can't walk in and get the kind of service you used to get. But all in all, Truist has been easy to deal with, and I have never had cause to complain. My in-laws' bank is such a total nightmare, Truist is great by comparison.
I think about 80% of my review is Truist behavior - holding checks for more than a week before clearing them - sometimes 10 days - charging me onerous fees and making unclear when I'll be charged fees and my local branch either has no power or chooses not to help.
Went this morning when they first opened. Was greeted by everyone as I entered and headed to the back for a CD transfer. Was processed quickly and out the door in just 5 or six minutes. I had checked their hours before heading over there and saw a bunch of ancient poor reviews from before the brank changed from BBT to Truist. so, I thought I would give an updated review.
This branch has only one good employee who does his best to make up for the lousy customer service provided by his colleagues.
Truist has a 2.8 star rating with 16 reviews.
Truist is closed now. It will open tomorrow at 9:00 a.m.
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