Truist's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Truist

2.3

About this business

Location details

6360 W Plano Pkwy, Plano, TX, 75093, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.330 reviews
Select a rating
Michael Santa Ana's profile image
Michael Santa Ana 
4 months ago

Quick to take your money, and quicker to tell you how much they can’t do for you and that you have to help yourself. 

Marley Carlyon's profile image
Marley Carlyon 
5 months ago

Marjorie was a great help to me today! 

Thomas George's profile image
Thomas George 
8 months ago

Bad experience with this bank! I got an account back in December to try them out. I didn't like some things about the processing times and decided I wanted to close my account. To that end, I went to do an ACH and found they charge a $3 fee. Ridiculous. I then attempted to do a zelle transfer of the funds in the Truist to another of my accounts at a different bank and they threw up a fraud alert with a phone number to call. I called the number and spent 10 minutes on the phone or so verifying all of the things, including giv... read more

Jose Esquivel's profile image
Jose Esquivel 
9 months ago

Tried to print my tax account form but they stated that they could not print it and I would have to call in to receive my form. I don't understand why they can't print it. I have my account number and other information. Account is paid off this past January so they closed the account online. This is dumb. 

Michael Abrego's profile image
Michael Abrego 
10 months ago

I have been looking for a new bank to entrust with my finances. However, when it comes to building a relationship with a new bank, I like to trial out the account first before I start just opening extra accounts. In addition, I like to share minimal information until I feel comfortable. I can say that, my first interaction with this branch was off to a rough start. In attempting to do a withdrawal, I had no idea their process was different. Which in theory, their process is definitely better...when it is executed properly. T... read more

Frequently asked questions about Truist

How is Truist rated?

Truist has a 2.3 star rating with 30 reviews. 

When is Truist open?

Truist is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com