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Truist
- Finance
- Mocksville, NC
About this business
Location details
1386 Yadkinville Rd, Mocksville, NC, 27028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Juan was excellent he showed great customer service and was knowledgeable. My daughter and I appreciate his help. My daughter said she hope she gets him every time ☺️.
Truist should require most of the employees at the Mocksville NC branch to complete advanced customer service training. They are rude and hateful . Don't bother trying to call the branch to speak with someone because they take the phone off the hook and it just rings busy for hours!!!! It's worth the drive to go to the Bermuda Run branch. James (i think is he is the manager) is AWESOME!!!!! Very friendly and very helpful.
The reviews are accurate—this is by far the worst customer service I’ve ever experienced at any bank, and it’s consistently that way. Be prepared for unwelcoming attitudes and staff who are either not knowledgeable or unwilling to assist with even basic questions. Walking in on a good day almost guarantees you’ll leave frustrated. I strongly recommend closing any account you have with Truist and moving to virtually any other bank—you’ll be glad you did.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3 star rating with 40 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
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