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201 N College Dr, Franklin, VA, 23851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The associates here are great!! However, corporate needs to help them out by providing more help!! Almost every time I come in, there is a line of people waiting and only 1 or 2 tellers available, but mostly only 1. Too much traffic to have so little help. TO TRUIST CORPORATE: You are not providing your workers with enough help and it is an incredible burden on your workers AND your clientele. Time is precious. 10 minutes at a bank to do one transaction, ok, reasonable of a place is super busy, but 30-45 minutes for one tran... read more
This bank has the craziest rules for business accounts. I will never bank with them. They don’t tell you if your deposit has a mistake they charge you if there is a mistake and they stay open until 5 but don’t take deposits after 4:30 (any more) wth. Oh and I stood in line for a good 10 minutes before getting to the counter at 4:33
I'm not sure if the other bankers had a bad experience one time but I never really had 1 and I go there 2 to 3 times a week, the ATM never been down when went and multiple people greet me every time I go in there, the property is fairly small so the space is limited and it's pretty tight going around after you use the ATM but other than that good service
Sorry to say always short stuff lobby close before business hrs
Sorry to say always short stuff lobby close before business hrs
Truist has a 2.2 star rating with 14 reviews.
Truist is closed now. It will open tomorrow at 9:00 a.m.
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