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Truist
- Finance
- Fairfax, VA
About this business
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location details
8416 Arlington Blvd, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This branch has set me up for failure about 4/5 times I have visited. As a business owner they have no interested in setting me up for success and assisting me in financial decisions. They constantly open cards in my bank that I did not ask for, go on 1 hour lunches during peak hours, and cannot provide me accurate banking information. I would pay money to have this location replaced with a Chuck E. cheese; something that would provide our community with much more benefit.
While depositing a check through the drive-thru, the teller rushed to withdraw and lost it. But they tried not to help anything. I requested to watch the CCTV. Even though they found the check inside later, they complained that I didn't put it back in the deposit drawer the way it was supposed to. I am pretty sure I did right way. They didn't apologize and treated me like an idiot who didn't know how to deposit money. They are very rude and mean.
Truist is the worst bank I have ever had to deal with they don’t care about there customers! I have lost out on thousands dealing with this bad level of service I recommend everyone to leave this bank!
Happy Holidays and Merry Christmas!
So happy to do business with BB&T. Jessie Ontiveros is extremely helpful and very professional, I couldn’t be more satisfied with his customer service skills and help.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3.4 star rating with 19 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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