Truist

amaali saylab 

on Google

a year ago

Dear Truist Bank Management, I have been a loyal client since the SunTrust days, but since the transition to Truist Bank, the level of service has been extremely disappointing. Unfortunately, I have consistently encountered unprofessional behavior and poor attitudes from associates. When I raise an issue, they often promise to call back — yet I rarely receive any follow-up. I find myself having to call the branch repeatedly just to get updates or solutions. This is unacceptable for a bank of your size and reputation. Custome... read more

Jose D 

on Google

a year ago

I lost $3,650.00 due to a fraudulent cashier’s check scam, and my bank of six years took zero responsibility. A scammer sent me a fake cashier’s check, and I deposited it without any warning or red flags from the bank. I refunded the full amount via Venmo — and only days later, the check bounced. I contacted the bank immediately and opened Case No: ending in 2169, but they refused to help, take ownership, or even apologize. What’s worse? The Truist bank at this location gave no fraud alert, no hold on the check, and no advic... read more

Anonymous 

on Google

2 years ago

I use their ATM.