This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
5700 Union Mill Rd, Clifton, VA, 20124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very bad customer service very rude management I am closing my all bank
I have an equity line of credit that the staff at the bank helped me obtain seamless. Recently I had a mistake selecting principal only payment on the line of credit that I had made. I went to the bank to have it change to a normal payment. Nadia the bank leader immediately went to work with good attitude to fix my mistake. A few days later Nadia took the time to call me to let me know the mistake had been corrected and processed without a penalty to pay. That’s what I call customer service.
Awesome services. Very competent personnel.
I have a equity line of credit that the staff at the bank helped me obtain seamless. Recently I had a mistake selecting principal only payment on the line of credit that I had made. I went to bank to have it change to a normal payment. Nadia the bank leader immediately went to work with good attitude to fix my mistake. A few days later later Nadia took the time to call me to let me know the mistake had been corrected and processed without a penalty to pay. That’s what I call customer service.
Took 35 minutes and 3 people for something that should have taken 2 minutes. Nice enough people but need to learn.
Truist has a 3.5 star rating with 22 reviews.
Truist is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com