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Truist
- Finance
- Clifton, VA
About this business
Location details
5700 Union Mill Rd, Clifton, VA, 20124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very bad customer service very rude management I am closing my all bank
I have an equity line of credit that the staff at the bank helped me obtain seamless. Recently I had a mistake selecting principal only payment on the line of credit that I had made. I went to the bank to have it change to a normal payment. Nadia the bank leader immediately went to work with good attitude to fix my mistake. A few days later Nadia took the time to call me to let me know the mistake had been corrected and processed without a penalty to pay. That’s what I call customer service.
Awesome services. Very competent personnel.
I have a equity line of credit that the staff at the bank helped me obtain seamless. Recently I had a mistake selecting principal only payment on the line of credit that I had made. I went to bank to have it change to a normal payment. Nadia the bank leader immediately went to work with good attitude to fix my mistake. A few days later later Nadia took the time to call me to let me know the mistake had been corrected and processed without a penalty to pay. That’s what I call customer service.
Took 35 minutes and 3 people for something that should have taken 2 minutes. Nice enough people but need to learn.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3.5 star rating with 22 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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