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Truist
- Finance
- Waynesville, NC
About this business
Location details
370 N Main St Suite 101, Waynesville, NC, 28786, United States
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IF I COULD PUT A NEGATIVE 1000 ON THE REVIEW BOARD I WOULD. THEY STEAL MONEY FROM THE LITTLE PEOPLE LIKE ME. I AM SO DISGUSTED WITH THEIR LACK OF CARE OR CONCERN FOR THEIR CUSTOMERS.
Unfortunately, this last year's merger seems to have made banking with TRUIST quite difficult. The in-person branches that are left are not reliably open and they also appear understaffed. The online services are a bit difficult to navigate and they do become unavailable quite often. There is no customer service chat or email; only phone lines which seem to always have at least a 60 minute wait (last 3-4 times I have called it was over an hour wait time). I will likely try to convince my family to move our accounts elsewhere... read more
Went with BB&T in 2004 because it was in the 3 cities I owned homes and have been Very Happy with them. Now living in Sylva NC I just discovered Truist has closed that branch...shame on you, I will not drive 1 1/2 hour round trip to do banking And I do not have access to internet here in the mountains! I will be moving All my accounts!
Have tried for over a week to have loan office to call back. Not a word or email. Obviously, they need to hire more loan officers.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 1.9 star rating with 18 reviews.
When is Truist open?
Truist is permanently closed.
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