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Truist
- Finance
- Waynesville, NC
About this business
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Location details
370 N Main St Suite 101, Waynesville, NC, 28786, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
IF I COULD PUT A NEGATIVE 1000 ON THE REVIEW BOARD I WOULD. THEY STEAL MONEY FROM THE LITTLE PEOPLE LIKE ME. I AM SO DISGUSTED WITH THEIR LACK OF CARE OR CONCERN FOR THEIR CUSTOMERS.
Unfortunately, this last year's merger seems to have made banking with TRUIST quite difficult. The in-person branches that are left are not reliably open and they also appear understaffed. The online services are a bit difficult to navigate and they do become unavailable quite often. There is no customer service chat or email; only phone lines which seem to always have at least a 60 minute wait (last 3-4 times I have called it was over an hour wait time). I will likely try to convince my family to move our accounts elsewhere... read more
Went with BB&T in 2004 because it was in the 3 cities I owned homes and have been Very Happy with them. Now living in Sylva NC I just discovered Truist has closed that branch...shame on you, I will not drive 1 1/2 hour round trip to do banking And I do not have access to internet here in the mountains! I will be moving All my accounts!
Have tried for over a week to have loan office to call back. Not a word or email. Obviously, they need to hire more loan officers.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 1.9 star rating with 18 reviews.
When is Truist open?
Truist is open now. It will close at 5:00 p.m.
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