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Truenorth Wellness Services
- Wellness
- Hanover, PA
About this business
Location details
625 West Elm Avenue, Hanover, PA, 17331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**1/5 Stars – Extremely Unprofessional and Wasteful of Time** I am very disappointed with my experience at True North Wellness Center. From start to finish, trying to get basic assistance has been a frustrating and unhelpful process. Setting up the client portal was unnecessarily complicated, and when I called for help, the staff provided no real support or guidance. After finally wrestling through the setup process I was instructed to come in for a walk-in intake appointment. To make this happen, I had to take a half day... read more
Communication is a zero. They discharged my daughter from her psychiatric doctor without any warning or notification. I found out when I called to make her meds appointment and was told she was discharged. They will not take her back because they are not accepting any youth patients and have no waiting list. How is this safe to have a teen just go off the meds prescribed?
They treat patients in a unprofessional way, you apparently can not get sick, it can't snow and if either of those things happen and you don't telepathically no this 24 hours in advance they remove you from the program then lie and say you refuse treatment. You should be ashamed of yourselves. Weather happens and so does illness within minutes sometimes. To remove someone and destroy there therapy because of it is just not acceptable do better!!! Very shameful, you need to fix this.
This organization is not even worth the one star. They do not care about life happens and they treat their patients like they are employees. Let them know that their patients are the ones that keep them employed. This place needs to close their doors . Do not go here ans support selfishness . Lack of compassion. Zero stars . Including there office manager and clinical manager
Frequently asked questions about Truenorth Wellness Services
How is Truenorth Wellness Services rated?
Truenorth Wellness Services has a 3.7 star rating with 151 reviews.
When is Truenorth Wellness Services open?
Truenorth Wellness Services is closed now. It will open tomorrow at 9:00 a.m.
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