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True Religion
- Retail
- Lutz, FL
About this business
Location details
2300 Grand Cypress Dr #910, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My experience at this location was defined entirely by the shockingly unprofessional conduct of the store manager, Onica. I arrived with a valid receipt and was well within the return window, yet she flatly refused the return and told me to drive an hour and a half back to the Orlando store despite company policy clearly allowing it. After speaking directly with the District Manager, who confirmed she was incorrect, I returned to complete the transaction. Rather than handling the situation with accountability, she doubled do... read more
Excellent Excellent Excellent Excellent Excellent
I got me two outfits from them yesterday and a jean purse. The whole store is 50% off right now. I'm writing the review because Phillip customer service is top tier. He also helped me coordinate both of my fits. I am satisfied and I will be back.
They help me with a return, the girl there was very helpful, she explained everything really well
Lack of customer service, beware Store Manager is very rude and unpleasant. If you want to shop at a store where everyone is watching you and trying you to pressure you into things you don’t want and when you say I don’t want that or I’m just looking they roll their eyes(Phillip). So wonder this store has a reputation at the mall. I was informed by a staff at Under Armor and Ulta don’t shop there. No thanks.
Frequently asked questions about True Religion
How is True Religion rated?
True Religion has a 3.4 star rating with 39 reviews.
When is True Religion open?
True Religion is open now. It will close at 9:00 p.m.
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