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True North FCU

2.7

About this business

Location details

2777 Postal Way, Juneau, AK, 99801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:30 p.m.
SunClosed
2.724 reviews
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Barry Burnside II's profile image
Barry Burnside II 
4 weeks ago

A credit union that operates more like bank. People answer the phones have no ability to rectify anything. You can hear them typing in your questions/issues to a chat and waiting for directions from someone who has access to "the buttons". Fees all over the place. They charge you five bucks to make a loan or credit card payment(unless you have time go into the branch... Impossible from out of state). You cannot make a same day ACH payment to your account/loan, so they can get an extra day of interest. When asked about this t... read more

Roxanne Horton's profile image
Roxanne Horton 
11 months ago
Todd Miller's profile image
Todd Miller 
a year ago

My experience is with an auto and HELC, so if you apply for these with True North FCU, I urge you to read the details and ask about the fees and addon's (both are high). They bury these in the fine print but in both of my experiences they do not go out of their way to show you this, which is fine I guess, and totally legal, but you should be aware of this. In my opinion, as a credit union, TNFCU one is more profit-driven than others I have seen. My suggestion is shop around. Beyond that, I haven't had many issues with their ... read more

Robert Fetter's profile image
Robert Fetter 
a year ago

They steal your money if you do t use your savings account 

Randy Garcia's profile image
Randy Garcia 
a year ago

Frequently asked questions about True North FCU

How is True North FCU rated?

True North FCU has a 2.7 star rating with 24 reviews. 

When is True North FCU open?

True North FCU is open now. It will close at 5:30 p.m.  

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