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2777 Postal Way, Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
A credit union that operates more like bank. People answer the phones have no ability to rectify anything. You can hear them typing in your questions/issues to a chat and waiting for directions from someone who has access to "the buttons". Fees all over the place. They charge you five bucks to make a loan or credit card payment(unless you have time go into the branch... Impossible from out of state). You cannot make a same day ACH payment to your account/loan, so they can get an extra day of interest. When asked about this t... read more
My experience is with an auto and HELC, so if you apply for these with True North FCU, I urge you to read the details and ask about the fees and addon's (both are high). They bury these in the fine print but in both of my experiences they do not go out of their way to show you this, which is fine I guess, and totally legal, but you should be aware of this. In my opinion, as a credit union, TNFCU one is more profit-driven than others I have seen. My suggestion is shop around. Beyond that, I haven't had many issues with their ... read more
They steal your money if you do t use your savings account
True North FCU has a 2.7 star rating with 24 reviews.
True North FCU is open now. It will close at 5:30 p.m.
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