Trek Bicycle Newport News

Debbie Martin 

on Google

a month ago

Outstanding service from Christopher and his staff went above and beyond to locate a bicycle similar to the one that was stolen from my son at school. In fact, they located the exact one. My son did everything appropriate in regards to this, but unfortunately, I am hearing there is a band of these that do the sign a regular basis. Thank you, Chris for all your hard work seeking out the same bicycle for my son. I will be forever grateful for you. He’s a kid that doesn’t want much and this was just one thing he wanted as it wa... read more

Gary Dunaway 

on Google

2 months ago

My old Trek 7700 had been in my shed since before COVID, so I thought I would take it in for a tune up before spring. They turned it around in just a couple days. My main reason for posting the review -- I got an email yesterday saying they were starting a Winter Service Special on Jan 8. They gave me the discount when I picked it up even though the special hadn't started yet. Great customer service! 

Gary Dunaway 

on Google

2 months ago

My old Trek 7700 had been in my shed since before COVID, so I thought I would take it in for a tune up before spring. They turned it around in just a couple days. My main reason for posting the review -- I got an email yesterday saying they were starting a Winter Service Special on Jan 8. They gave me the discount when I picked it up even though the special hadn't started yet. Great customer service! 

Caysie Jensen 

on Google

2 months ago

Awesome store. We bought my 5 year old a bike. They made sure that everything was comfortable for her and had all the accessories put on just the way she wanted. Both the associate and manager we worked with were super kind and helpful. We will definitely be back.