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TRAX Power Dolly Systems
- Retail
- Aylmer, ON
About this business
Location details
516 John St N Unit 6B, Aylmer, ON, N5H 2B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Improper documentation by Trax resulted in UPS trying to cod $905. No reponse from trax in two weeks and multiple attempts. Going to contest with my credit card as I have not received a dolly after a month and if the lack of response is any indication, I can’t imagine support in the future would be acceptable if they magically resolved this issue UPDATE: Not replying to customer emails or providing documentation request by UPS is a Trump thing?
First off this is a good company that takes a lot of pride in what they do. The equipment is well built and heavy duty. Here are my complaints with the process and the TRX 6000 1) if you’re in the US- find out what the tariffs are going to cost if possible before buying. I ended up paying an additional 900 dollars to have it released from customs. This is half the cost of the dolly. Had I known this before ordering I would have gone a different route. 2) after testing the the TRX 6000 it does pull my trailer. However you nee... read more
I purchased the X2 Dolly in May 2025 with high hopes, but unfortunately, it has been a very disappointing experience with both the product and the company. From the start, things didn’t go well. The first dolly arrived completely dead, and I spent my first day troubleshooting over the phone. When it finally powered up randomly, tech support considered it “good enough” instead of ensuring the unit was truly reliable. About a month later, the dolly went into limp mode and left my trailer stranded in a difficult position. It to... read more
Great dolly initially. Didn't use it for about 18 months and the batteries were dead so I replaced the entire battery pack and it still would not function. Left 6 voicemails and 6 emails with the company and never received a single response to help me troubleshoot the issue. It's apparent they are happy to take your money for purchase, but if you ever have maintenance questions or needs, you're pretty much screwed based on my experience. I definitely will not be recommending.
Frequently asked questions about TRAX Power Dolly Systems
How is TRAX Power Dolly Systems rated?
TRAX Power Dolly Systems has a 4.4 star rating with 42 reviews.
When is TRAX Power Dolly Systems open?
TRAX Power Dolly Systems is open now. It will close at 5:00 p.m.
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