Transdirect

Noel S. 

on Birdeye

4 years ago

I would never reconmmend this business I booked a return of a faulty coffee machine that Transdirect couriers delivered to us on the 22nd of June the Vendor asked me to use transdirect to book a collection this I did and paid for on the evening of the 22nd and was advised to expect collection on the 23rd. This did not happen and subsequently I have had to rebook every day it is now the 30th of June and the item is still here , despite many ours on the deplorable phone system trying to find out when the item will be collected... read more

Anthony S. 

on Birdeye

4 years ago

We sent some items with Couriers Please using Transdirect. When the Couriers Please tracking page updated to say items were damaged we contacted Transdirect - to ask what was going on. Their response was simply they 'can not track every parcel.' So we asked for our items back. Days later Transdirect get back in contact saying the items have been disposed of. NOT RETURNED AS REQUESTED NOR ANY EVIDENCE JUST TAKE THEIR WORD the items were damaged and disposed of, and they will not pay out for the items under insurance. Nor will... read more