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Transcord Community Transport Organisation
- Transportation Services
- Southport, QLD
About this business
Location details
3 Frinton St, Southport, QLD, 4215, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I Shirley Glenister havn’t had any successs with Transcord I have made two bookings for Robina Hospital and you don’t have Flexible times for either taking to the Hospital or picking up also Very disappointed with your Service So the end result is for my Hospital For tomorrow 11th May I needed to be at Robina Hospital at 8.00Am And because it’s the weekend it would be So handy to be able to send a text message to at least get the ride that I needed for my Operation. When all else fails CALL A TAXI.
Failed at the first hurdle. Less than impressed with Teflon coated Jennifer who seems to take responsibility and accountability as a personal affront; other reviews suggest this isn't an isolated incident. Scary when you consider that Jennifer is supposedly teaching newer staff members the ropes.
Oh how this company has changed over the last few years. It was supposed to help aged people who can’t afford or able to get to there appointments It seems now they are only interested in the money? They can get ? Also the last person I spoke too was telling me I’d never been to the place I wanted to go too before. Omg I know where they have taken me before. Extremely disappointed
Couldn't even make it past the onboarding process as Jennifer ignored all my questions and wrote back unprofessional one line answers with zero regard for the information I was seeking. If they can't even be bothered to tell me if they will help my elderly family into the car how am I meant to trust them with the real life process? Quite a brief yet very unprofessional interaction that leaves me strongly urging you to look elsewhere for your loved ones.
Disgusting service. I spoke with an employee of Transcord on the 9th July, 2025 and booked transport for Monday 14th July, from a Physio appointment back to Spendelove private hospital. when I contacted Trancord again to confirm the booking they told me that they couldn’t transport me as I was an inpatient, which they were in fact informed of at the time of the booking. Notwithstanding that I was told that the pickup was from Southport private hospital????????? Southport Private was never mentioned. Wow, very disappointing. ... read more
Frequently asked questions about Transcord Community Transport Organisation
How is Transcord Community Transport Organisation rated?
Transcord Community Transport Organisation has a 3.9 star rating with 27 reviews.
When is Transcord Community Transport Organisation open?
Transcord Community Transport Organisation is closed now. It will open on Monday at 8:00 a.m.
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