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Toyota & Lexus Financial Services
- Financial Services
- South Chelmsford, MA
About this business
Location details
4 Meeting House Rd # 6, Ste 6, South Chelmsford, MA, 01824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've just finished my 6th year leasing from Toyota Financial Services. Today, we received confirmation that the title for our car is in the mail to our credit union and our TFS account is closed. I have never been so excited and relieved to have ended my business relationship with a company. It'll be tough to condense our experiences into this review, so I'll just touch on the biggest problems. While they have a few very kind individuals in customer service, TFS' overall poor service, sloppy account management, terrible tech... read more
Absolutely the worst auto loan company. Since I purchased my Toyota last February, their website has been down, and the mobile app never works. My recurring payments are always returned and I end up with late fees. I'd rather be blind in my left eye than take out another loan with Toyota Financial Services.
I will NEVER buy a Toyota again. THEY ADDED $348.13 TO MY CAR LOAN BALANCE FOR NO REASON AND ARE CLAIMING THAT I OWE THEM $1,351.71 INSTEAD OF MY REAL OWED BALANCE OF $1,003.58. I'VE SPENT 10 HOURS OVER 7 PHONES CALLS AMD THEY: 1. CALL ME A LIAR 2. REFUSE TO TRANSFER ME TO A MANAGER 3. REFUSE TO REVIEW FINANCIAL INFORMATION I SEND THEM PROVING I AM RIGHT 4. REFUSE TO READ PAST CALLS NOTES INDICATING THAT I HAD ALREADY ARRIVED AT A CONCLUSION WITH PREVIOUS CUSTOMER SERVICE REPS STAY AWAY. THIS COMPANY IS FRAUDLUENT, UNHELPFUL... read more
I called Lexus financial regarding the miles on my lease. I did go over my miles, and the millage surcharge amount is over 3,500. I asked Bernard (Lexus financial Rep) if he can waive the surcharge amount, since I am low on cash due to purchase my first home. I explained I just leased a new Toyota vehicle, and that I’ve have leased numerous Toyota Vehicles in the past. Since I was not able to afford a new Lexus, due to my current financial situation. Bernard told me to contact the dealer, but the Herb Chambers Lexus Of Hingh... read more
The collectors must have nothing better to do that harass some poor soul who inherited the phone number that used to belong to someone they are tracking. This happened to me and when I asked that MY new number be removed from their database, as it clearly will not help them find who they are looking for, they started calling me 3 times a day. I am filing a complaint with the FCC and any other official business org. that I can now.
Frequently asked questions about Toyota & Lexus Financial Services
How is Toyota & Lexus Financial Services rated?
Toyota & Lexus Financial Services has a 1 star rating with 5 reviews.
When is Toyota & Lexus Financial Services open?
Toyota & Lexus Financial Services is closed now. It will open tomorrow at 9:00 a.m.
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