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Tower Federal Credit Union

3.2

About this business

Location details

300 Sentinel Dr #190, Annapolis Junction, MD, 20701, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.211 reviews
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Marcus Wyche's profile image
Marcus Wyche 
on Google
6 months ago

Had a terrible experience this morning at the TFCU on Ft. Meade. All I wanted to do was get money out the ATM. The ATM ate my card and then instead of simply retrieving the card they said they could not give me back the card due to it not being a TFCU card. I would not suggest anyone trying to retrieve any money from a TFCU ATM if you are not a TFCU customer. They'll tell you some security nonsense instead of chalking it up to the constant malfunctioning of the ATM itself. Don't go to this location don't trust this bank! 

Mountain Climber's profile image
Mountain Climber 
on Google
10 months ago

Can't ever get a teller to come to the automated machines at the NBP branch.. Stood there 5 minutes today and no one ever came before I said "the hell with it" and left. 

Tabitha Westmoreland Realtor's profile image
Tabitha Westmoreland Realtor 
on Google
11 months ago

)0 stars... NOT 1... if I can do a negative 10 I would.. Never answer the phone to change your address, emails bounce back once emailed to call, you are on hold 15 to 30 min... Then they want to charge you 10.00 a month for not changing your address that you only get JUNK mail anyway. NOT a bank or place I will refi a car ever again. You only talk to virtual people and 1 person must be working because again,,, YOUR time is not valuable.... 30 min plus on hold in my opinion is NOT good customer assistance. 

Brian Adler's profile image
Brian Adler 
on Google
a year ago

Excellent bank and very well run branch. Very safe area. Always open tellar or staff to answer questions. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Excellent bank and very well run branch. Very safe area. Always open tellar or staff to answer questions. 

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Frequently asked questions about Tower Federal Credit Union

How is Tower Federal Credit Union rated?

Tower Federal Credit Union has a 3.2 star rating with 11 reviews. 

When is Tower Federal Credit Union open?

Tower Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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