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Total Auto Finance
- Finance
- Alexandria, VA
About this business
With years of experience serving the area, we are dedicated to offering the highest quality support and assistance to all our customers. From the moment you join our family at Total Auto Finance, you no longer have to worry about any bad experiences paying your car notes. We are committed to providing you with the best experience possible. With our skilled staff and outstanding customer service center, we make it easy to manage and make payments. Our goal is for you to be delighted with your experience with us, you will choo... read more
Location details
5250 Cherokee Ave Suite 223, Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I would have never financed with this business if I had a better credit score. It’s businesses like this that take advantage of many people like me struggling to make ends meet and just need a reliable vehicle to get back and forth to places like grocery store, doctors appointments and school. If I didn’t have children I would say to hell with a vehicle honestly, less of a bill to worry about but for my family it is a need not a want. I had this car for that’s only valued at $2K for 3 yrs paying $500 a month on and well over... read more
These people are the worst people I’ve ever dealt with. They are heartless . I wish I never gave them my business. This is the message I was sent after recently purchasing 2 cars with them. Do not go here ! This is with Total Auto Finance. We will not be able to give you any more extension on your deferred payment. If you can not come up with the down payment it means you can not afford this vehicle. You have time till 6 pm today. If the payment will not be made your car will be repossessed. Sincerely,
Business response:
Hello dear customer, We are sorry to hear about your experience. Unfortunately we don't have any account registered on your name. However, we would like to explain how the process works. All customers getting approved with certain downpayment amounts, but sometimes they can be short partially and cannot pay everything at the time of the purchase. We still give them a chance and agree on the promissory note which is usually 1 or 2 weeks. If customer doesn't come up with the payment we still try to contact them and work with t... read more
Frequently asked questions about Total Auto Finance
How is Total Auto Finance rated?
Total Auto Finance has a 2.7 star rating with 34 reviews.
When is Total Auto Finance open?
Total Auto Finance is closed now. It will open at 10:00 a.m.
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