This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Torrid
- Retail
- Hamilton, ON
About this business
Location details
999 Upper Wentworth St Space #0216A, Hamilton, ON, L9A 4X5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
First time visiting this store and honestly, I was really disappointed. I found something I absolutely loved and was ready to buy it, but it was over $100 in-store while online it was listed for $50. When I asked about a price adjustment, they refused which is fine if that’s policy but the way it was handled was rude and dismissive. What made it worse was that when I walked in, another customer was already having an issue with staff. The overall attitude was disrespectful and unprofessional. I’ve never experienced anything l... read more
Mallory made my shopping trip such a pleasure! She was so friendly and helpful, right up until the literal last minute as the store was closing. She helped me find the perfect fit for a bra — my shape and size have changed a lot since having a baby and nursing, and she went back over and over to help me try different sizes and styles, and really knew what she was talking about in assessing fit and making suggestions. I will say, I was a little put off when I first came in and the first employee I spoke to somewhat brusquely ... read more
Mallory made my shopping trip such a pleasure! She was so friendly and helpful, right up until the literal last minute as the store was closing. She helped me find the perfect fit for a bra — my shape and size have changed a lot since having a baby and nursing, and she went back over and over to help me try different sizes and styles, and really knew what she was talking about in assessing fit and making suggestions. I will say, I was a little put off when I first came in and the first employee I spoke to somewhat brusquely ... read more
Placed an online order for pick up, and was cancelled - went in store and they had the item a few isles right across from the workers, no reason to cancel it. PLUS it was $7 more expensive in store, and have to wait 7-10 business days OR a full billing cycle for my refund. Would not recommend at all! Oh just to add once it finally refunded, suddenly 8 days later they charged me for this again, even though the online order was cancelled. Now I have to call or chat again and waste my time AGAIN. Not happy and will never purcha... read more
Frequently asked questions about Torrid
How is Torrid rated?
Torrid has a 3.9 star rating with 344 reviews.
When is Torrid open?
Torrid is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com