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Torrid
- Retail
- Pineville, NC
About this business
Location details
1025 Carolina Pl Pkwy Ste B11, Pineville, NC, 28134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The staff here are always super friendly and helpful. The selection of styles and sizes is usually good for everything except lingerie and sometimes leggings. Torrid's fabric quality has gone downhill badly, though.
Made and online purchase and my first purchase from Torrid. I called and spoke with Ms. Kristin(not sure on spelling) and advise the day I could pick up my purchase. She waa polite, professional and accommodating. I went in the store and it was so nice, clean and well organized. I was pressed for time, so I didn't get to look and try on; but I will be back.. My Kristin was actually working the day I picked up and nicer in person. Thank you for the great service.
The staff here are Extremely trans-friendly and welcoming.
DO NOT SHOP HERE. I have bought items here twice. Each time they did not have my size and the manger has me order online from her to pick up in store. She rings me up as I'm buying the item, but actually puts it on a gift card then uses that to pay for the order. The following day my order is canceled and I have no way to get my refund as I do not have the gift card. Customer service is useless. They basically said they can't do anything because I don't have a gift card receipt or proof of what happened. Basically I'm being ... read more
Frequently asked questions about Torrid
How is Torrid rated?
Torrid has a 4.6 star rating with 179 reviews.
When is Torrid open?
Torrid is closed now. It will open at 12:00 p.m.
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