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Torrid
- Retail
- London, ON
About this business
Location details
1680 Richmond St Space #UO72B, 1680 Richmond St Space # UO72B, London, ON, N6G 3Y9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Ashley was the associate today very personal very helpful and super friendly! ( Thursday March 5,2026). Was London from Sarnia Ontario she was the best! Thank you so much Ashley
I just did a return at the store the lady I dealt with at the cash was very pleasant and professional. The woman at the fitting room was rude in my opinion. Telling a customer that she has put no weight and that is why the save size in jeans doesn’t fit anymore is rude in my opinion . I was wearing the same style same size that i was trying on . So telling someone they have gained weight isn’t necessary at all . I worked retail ladies clothes for 15 years and would never say that to a customer.
We stopped into this location over the weekend more so browsing when on of the employees (Natalia) mentioned to check my account for offers as they had an event going on. Not only did she help us find/look for items we inquired about but I feel like she went so above and beyond to provide an amazing shopping experience. She is genuinely just so kind and helpful.
Ashley was fantastic in assisting me with my quest to find black dress pants with pockets (deep pockets not fake or fashion) in my size. She quickly found all the different options in the store and set up a change room for me. Ashley was very informative with any questions I had. Thank you Ashley for making my day better and being extremely friendly and helpful. (Visited 5 Jan 2026).
I'm putting 3 star because most of my experiences have been incredible. Usually when I go into TORRID I literally tell everyone how much I love their staff and how different it feels in there then other stores. Usually the workers are the friendliest and most helpful people who go above and beyond. The last time I was there I actually had a worker who went above and beyond. She went to the back to find leggings in my size and she even grabbed an extra pair that seemed like my style to show me! That's really amazing customer ... read more
Frequently asked questions about Torrid
How is Torrid rated?
Torrid has a 4.3 star rating with 295 reviews.
When is Torrid open?
Torrid is open now. It will close at 9:00 p.m.
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