Torrid

Brianna P (Bri P) 

on Google

2 months ago

Reviewing solely for the staff. I love torrid’s clothing but the people who work there have really just solidified my want to shop online. I’ve gone into the store four times this year, and each time had someone different at the register—every single one of them was rude. Each time I think, maybe it was just this time and they’re having a bad day. Turns out that isn’t the case. I’ve been talking with other people I know who shop there and they have similar experiences. One I went with today said the male worker ignored her w... read more

Gordon M. 

on Google

2 months ago

Staff here is so great. She helped us find the perfect bra in just the right size. The winner ended up being one she had tracked down versus some others we were trying on. Chill atmosphere, great selection, and you can probably find what you need! 

Katerina 

on Google

4 months ago

I will never shop at this location again. I previously made a purchase and my sales person was Chaz , they were so amazing and had great customer service. I needed to exchange my items for a smaller size and so I came into the store on 4/20/2025. It was easter day so I called ahead to see if it was open first when I called Deborah answered the phone “Torrid pismo beach Deborah speaking” I said “I was just calling to see if you guys were open today” she said “mmhmm” and hung up on me. I was very put off by that but came in an... read more

Star Carrillo 

on Google

5 months ago

Lady with the glasses and blonde hair is absolutely rude all around. On the phone to whomever she was talking to, to her employee and to customers. I was the only one in the shop at the time and was appalled by the way she spoke to people.