Torrid

meya chapman 

on Google

3 weeks ago

I placed an order in store with the employee, i paid and was told my item would arrive within 2-7 business days. I placed my order on 09/27 . i called customer service and they told me the order didn’t go through due to not verifying the security code on the card. I HAVE BEEN CHARGED FOR THIS ORDER SO HOW DIDNT IT GO THROUGH!! then they told me “ we cans process the order again “ why the hell would i do that ?! i am so upset that i was never notified regarding snd this and now i have to wait for the “ charge “ to fall off. i... read more

Alyssa C 

on Google

2 months ago

Stopped in to return some jeans and was met with two of the nicest, most sweetest employees. Both were so helpful and so easy to chat with. 

alison blake 

on Google

4 months ago

the two ladies working around 5:30 on 6/23 were the kindest, sweetest people. i didn't catch their names but they were genuinely kind and weren't just having conversation because they had to and complimented me on the dress i bought and it was the highlight of my day. best customer service i've received in a long time, thankyou so much i will definitely be back at this location. 

Emma Holland 

on Google

5 months ago

Usually have great experiences here, but last night was extremely different. One of the employees would follow us uncomfortably close and for way too long, to start. She mentioned that a dress I was excited to try on “wouldn’t look good on me” and it was truly disheartening and made me want to just leave the store as a whole. Let people try on things they find appealing. You’re not being “helpful”.