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Torrid
- Retail
- Gurnee, IL
About this business
Location details
6170 Grand Ave #433, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I ordered a shirt online I went to pick it up I have a Mobility Scooter so I had to wait till I can get my mobility scooter and someone to go with me to get it off the trailer to go in to pick up the shirt because they really no longer do the sidewalk pick up which to me is sad because I am disabled and or on the phone
Worst Torrid experience ever as a VIP! I will never come to this location ever again. The Hispanic woman at the desk talked to me like I was a little kid, and had an issue with literally everything I was returning. The icing on the cake was when she told me someone messed up at another torrid location and already returned the pants I was returning. Horrible experience overall!
The staff was extremely helpful she knew exactly what kind of tights I needed for my outfit. It's hard to see my legs since only about six inches was showing but the tights made me more confident. So if you ever want to feel good when you are shopping go to torrid the girls will have you leave with a smile every time. Not to mention the good quality you will get at the same time.
Use to shop here a lot, so for my birthday, my daughter and I revisited the store. They forgot to remove the security tag from one of the shirts I bought. Had to drive all the way back to remove it. There was no apology for the unconvince. They seemed more unconvinced than I was. Won't be doing there again. Maybe the Pleasant Prairie store has kinder staff.
I love the quality of torrid clothes the price and reward plus the torrid cash makes shopping great thanks to the staff at Gurnee mills store those ladies are amazing
Frequently asked questions about Torrid
How is Torrid rated?
Torrid has a 4.2 star rating with 178 reviews.
When is Torrid open?
Torrid is closed now. It will open at 11:00 a.m.
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