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Torrid
- Retail
- Cookeville, TN
About this business
Location details
1265 Interstate Dr Suite # 117 B, Cookeville, TN, 38501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Buy online but NEVER go to this location. I don’t know if it’s incompetence or something more insidious, but it’s not worth the hassle. We were told that we couldn’t return unworn items because they were “intimate”. An unworn bra and shaper. Zero mentions of that online, nor any issues with the online return after we left. Then we were told that they had a record of two items in the order but not a pair of jeans. In their system, of course. Oddly enough, the email confirmation, delivery notification, AND my account stated al... read more
Extremely helpful and considerate sales person took care of my wife and I
I was in the store Saturday 12/6 to make a large return. I bought close to $500 of merchandise online and returned less than half totaling approx. $200. Sorry things don’t fit my body the same since I had a baby. The older associate was rude - dirty looks, insinuation I was doing something wrong(made the comment Torrid will be tracking all returns soon ‘like Walmart’) and was just generally unpleasant to deal with. My merchandise had tags attached and I had receipts for everything. I live in a rural area without a torrid and... read more
Customer bra fitting, Exhalent service, A bit pricey for the fabric and stitching
Frequently asked questions about Torrid
How is Torrid rated?
Torrid has a 4.1 star rating with 71 reviews.
When is Torrid open?
Torrid is closed now. It will open at 11:00 a.m.
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