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Tom Nelson-Mortgage Loan Officer
- Finance
- West Des Moines, IA
About this business
Location details
5910 University Ave, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one is actually available to assist you. If you have to walk into a branch because their on-line AI systems are not working. I have walked into 2 different branches. They are ghost towns and basically just tellers are there. Anything more complex than depositing or withdrawal and they just give you a blank look. They try online chatting with people, make you wait 5 mins. and then tell you they can't help you.
Deceptive Acts or Practices, Veridian is useless for protection of the members, credit unions should take pride in helping there members and guiding them to a successful financial decision, Veridian takes your money and deceives you without providing security!
Most unorganized financial institution I have ever dealt with. Seems like they are TRYING to screw up everything. Horrible ! ! ! ! !
To open a CD, Veridian forces you to join Dwolla if you do not otherwise qualify for membership. Dwolla does a hard credit pull and has the right to hold onto your information for three years. After joining Dwolla, Veridian rejects your application despite your 800+ credit score and the email states that "we are unable to provide you with specific reasons why the decision was made." Then, the spam calls start coming. This is a scam that I regret having fallen for.
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Tom Nelson-Mortgage Loan Officer is open now. It will close at 5:00 p.m.
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