Toccoa City Utility Billing

T S 

on Google

a month ago

Kanesha in this office should in no way being a customer service position. Most unprofessional city employee I've ever encountered. Did none of her job correctly and had to be told to do her job by another employee. 

rebeca garita 

on Google

4 months ago

The manners… lol not there. So rude about doing a job they’re paid to do, for the city at that. I was mid sentence explaining what my dilemma was and the lady hung up. 

Bree Harding 

on Google

8 months ago

The woman I spoke to was not very nice, and actually hung up on me twice. My water was cut off and I needed to split up payment bc my bill was $280.00, not sure why it's so much, but can't afford all that at once. Now my water is off and she didn't call me back. Thx city! Grrrr!! Also, tell me why, online, it doesn't show what payments you've already made?? 

Cathy Gooch 

on Google

11 months ago

My water bill went from $22-$144. And I cannot get Toccoa water to return my calls to see if they have figured out the problem with my meter. I have called and I have gone down there to see them and there hasn’t been any help from anybody at the office or over the phone. If it was Their account I’m sure they would have already resolved it by now. I am very disappointed.