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Tip Top (Tailors Since 1909)
- Retail
- Kelowna, BC
About this business
Location details
Orchard Park S.C, 2271 Harvey Ave, 2271 Harvey Ave, Kelowna, BC, V1Y 6H2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent service. They were really knowable and helpful.
Ordered a suit online due to sizing not being available in store. When it arrives I saw my order was incorrect, wrong coloured pants that did not match my jacket. Returned in store but they again did not have my size. Was told to order online but customer service has not returned calls or emails regarding pricing the pants as they were purchased as a combo with the jacket. Will be returning the jacket (navy) and the other full suit (black) purchased in store.
There are only two staff members working at a time, and they seem overwhelmed with the workload. It’s clear that additional support is needed. Unfortunately, the correct alterations weren’t made to the dress pants, and we had to wait again for them to be fixed. Overall, the service experience was disappointing—I wouldn’t recommend this store or location.
I took my son to Tip Top Tailors in Kelowna today to buy his grad suit. The whole experience was amazing. The gentleman Raymond that helped us was very detail oriented and polite. He listened to our preferences and helped us find exactly what we wanted. His measurements were exact and he made sure all pieces fit him perfectly. My son, his girlfriend and I were all very happy with his end look. This gentleman took all the stress out of this experience and turned it into a memorable happy one to for us to remember. Thank you.
My husband recently purchased a few suits, shirts, and ties from this store, and I have to say—the product itself is amazing. Everything is beautifully tailored and fits perfectly. The quality really shows! Unfortunately, the customer service didn’t match the quality of the clothing. The staff didn’t seem welcoming at all—no smiles, no warmth, and they appeared very stressed. It made the whole shopping experience feel rushed and uncomfortable. A friendly attitude would have gone a long way in making this a five-star experien... read more
Frequently asked questions about Tip Top (Tailors Since 1909)
How is Tip Top (Tailors Since 1909) rated?
Tip Top (Tailors Since 1909) has a 4.2 star rating with 251 reviews.
When is Tip Top (Tailors Since 1909) open?
Tip Top (Tailors Since 1909) is closed now. It will open tomorrow at 10:00 a.m.
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