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Tidemark Federal Credit Union

2.9

About this business

We're more than just a great credit union with fantastic products and services. We're a community institution with deep roots and a commitment to helping our members improve their financial well-being. Every decision we make and action we take is rooted in our mission to do right by our members – always. 

Location details

1941 Bridgeville Hwy, Seaford, DE, 19973, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.950 reviews
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Gaetano G's profile image
Gaetano G 
a year ago

Tidemark is always helpful with resolving my problems. My most recent assistance with Tiffany Crowley demonstrated that level of performance. I would give my support for Tiffany to be Employee of the Month AND Employee of the Year. 

PG G's profile image
PG G 
3 years ago

Dear Tidemark FCU; I wish that your "fraud department" had done their job correctly and actually investigated this fraudulent company, but you did not and then you reversed my temporary chargeback. As I have stated before several times, I was illegally REDIRECTED from a legitimate website, CATO Fashions, and I thought I was purchasing items from CATO and NOT "Western Tags". I have never heard of this shady so-called "company". They evidently stole some info and images from CATO and other websites, created their own website a... read more

Business response:

We are sorry your experience did not match your expectations and we thoroughly sympathize with your situation; however, VISA does not provide zero liability when you performed the transaction, only when it was fraudulently used. We are committed to providing great customer service and are more than happy to discuss further, however we have pursued all options with the VISA dispute process. We would recommend following up with the seller for resolution. Please always check the web address (URL) of the website before enterin... read more

Manfred Karl & Runae W's profile image
Manfred Karl & Runae W 
3 years ago

Tidemark Federal Credit union met with both my husband and myself today and could not explain why there were NSF fees in our savings account for no reason this week. We paid a couple small bills in our checking account and there is still a positive amount in both checking and savings. There were NO reasons why the bank should have attempted to impose any NSF fees in our savings account. I am exposing Tidemark for their errors and blatant Irresponsible manner in not accepting any accountability for their clear wrong doing. We... read more

Runae W's profile image
Runae W 
3 years ago

Tidemark Federal Credit union met with both my husband and myself today and could not explain why there were NSF fees in our savings account for no reason this week. We paid a couple small bills in our checking account and there is still a positive amount in both checking and savings. There were NO reasons why the bank should have attempted to impose any NSF fees in our savings account. I am exposing Tidemark for their errors and blatant Irresponsible manner in not accepting any accountability for their clear wrong doing. We... read more

Frequently asked questions about Tidemark Federal Credit Union

How is Tidemark Federal Credit Union rated?

Tidemark Federal Credit Union has a 2.9 star rating with 50 reviews. 

When is Tidemark Federal Credit Union open?

Tidemark Federal Credit Union is open now. It will close at 5:00 p.m.  

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