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1178 NY-9N, Ticonderoga, NY, 12883, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely unprofessional experience!! Attempted to set up a savings account for my child online. Ridiculous process. A woman emailed asking for a driver license ID for my child! Over 10 days and no response or offer of help!!!! When I emailed her, she was rude and demanding!! They shouldn't offer online account setup if its going to be an outrageous process to open a child's savings account with $10!!! Demanding beneficiary for a CHILD account. Saddest part is, he was excited because they recently opened a little mini branc... read more
I came in there to get a bank statement about the $5 I opened my savings account with and found out that my account was closed. It was for DSS. They told me that someone back in May rang up $135. So they charged it off. I said it was fraud. I knew nothing about such charges. Um, I’ve never had $135 in any Trail North account, (I’m poor.) Just tried to open up a savings account once. I don’t like how the matriarch lady in e-town accused me of dishonesty in front of other strangers, customers standing there. That was stupid sm... read more
Absolute garbage
No customer service. When you are a member and have been for years and they wont let you deposit a check ! When you say you are for your members and community and are there to help! How can people pay their bills when they can't deposit their money? Disgraceful to do to a young family with a newborn! People will be doing their banking elsewhere!
UPDATE 06/2025 I've read some reviews that people can't use their cards or purchase online. People don't understand that a Credit Union, especially Trail north (Ticonderoga CU) is there to protect their people. IF they hold something it's because they want to be sure you aren't being scammed etc. I for one appreciate their extra steps of keeping me & my accounts protected. IF you want a bank that doesn't give a care and just allows you/your account to be accessed ol time, then leave a Credit Union; as they are NOT your typic... read more
Ticonderoga Fed Credit Union has a 3 star rating with 24 reviews.
Ticonderoga Fed Credit Union is open now. It will close at 6:00 p.m.
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