TIAA Financial Services

steven konstadt 

on Google

7 months ago

worst place to have your money. Terrible telephone service inept at sending required forms make it almost impossible to meet in person. Glad I'm rolling my money out of there and will never have to deal with them again. 

Mr. Singlendon 

on Google

10 months ago

Customer service has usually been great, but they can thank the old woman at 4:58 today for this. She answered saying: "we close in two minutes." As long as the call was initiated during business hours, which it was, she should give me a reasonable amount of time--but don't complain because you took a call with two minutes left in the day. In my 35 year career, I went home when the work was done without regards to any clock, so I can't relate. To boot, she ended the call when I told her I had been given different information... read more

Annanyc Bashi 

on Google

10 months ago

Avoid TIAA! Find other places for your retirement. The worst including their security guards, without name tag bullies. Just saw the owner's reply, "...we can connect you with a manager who can help follow up....". Hello, owner, that is your job. I reported it and shared it here with public. Why do I need to call your customer service for? btw to bypass your AI before any human takes extra 4'30", you may get rid of that at least if, again if you want to help your valuable customers/participants a tiny fraction from your chao... read more