TIAA Financial Services

C.L. Major 

on Google

a year ago

Stay away, if you have options. Horrendous customer service. I have been trying to update my bank information for weeks. They keep depositing funds in a closed account and then require me to contact an old financial institution to retrieve my funds. I have to do the legwork for their continuous mistakes. Today, I’m told that it was a “back office” issue that is now “fixed”. But, I need to contact my old institution, again, if I want my money! After expressing my displeasure with this continued incompetence, the agent actuall... read more

Julia Lauritzson 

on Google

a year ago

BAD SERVICE NO CONTACT AVIABLE 

Margaret Cole 

on Google

2 years ago

Overall good, but be careful to talk to their associates when you make big transaction decisions, as their “ internal consultant training” is not tight enough that among them they can have conflicting information. I had to call to speak to four of them to get a consensus before I shifted money; they didn’t give me a sense that any Condultant will hit it right. Hence three stars. If I see improvement I will update here. 

Joe Larry 

on Google

5 years ago

As a system for retirement, versus banking I know nothing about. They slowly take your money for years, slowly steal a little here and there, and then when I tried to take cash out, it was a long slow process I’ve been waiting over a month for one transaction , three weeks for another, the first one came in a week. I should have known any retirement that had anything to do with the state wasn’t going to be good. I send endless emails and wait for endless calls, they cancel transactions and don’t tell you. I cannot trust thes... read more

Cindy Beers 

on Google

5 years ago

setting up payment arrangement on a loan and guy I spoke with didn't do what he said he did and now i'm having to work on this.