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8500 Andrew Carnegie Blvd, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Closing my account due to poor customer service.
Closing my account due to poor customer service.
TIAA customer service and processing department have become horrible all the way to at least their Senior Customer Resolution Manager Stuart Hansen. I have been a TIAA customer for at least 25 years. They used to have excellent customer service. Last month, I tried to roll over some 401K money to a ROTH IRA. They did not process the request even after calling them every single day for 12 days, causing me about $4000 in tax losses. I wrote a letter to TIAA president complaining about it. Stuart Hansen responded with a boiler ... read more
TIAA Financial Services has a 4.3 star rating with 49 reviews.
TIAA Financial Services is closed now. It will open tomorrow at 8:00 a.m.
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