This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
TIAA Financial Services
- Financial Services
- Charlotte, NC
About this business
Location details
8500 Andrew Carnegie Blvd, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Closing my account due to poor customer service.
Closing my account due to poor customer service.
TIAA customer service and processing department have become horrible all the way to at least their Senior Customer Resolution Manager Stuart Hansen. I have been a TIAA customer for at least 25 years. They used to have excellent customer service. Last month, I tried to roll over some 401K money to a ROTH IRA. They did not process the request even after calling them every single day for 12 days, causing me about $4000 in tax losses. I wrote a letter to TIAA president complaining about it. Stuart Hansen responded with a boiler ... read more
Honestly I would recommend Vanguard or Fidelity because trying to access your funds through TIAA is an absolute nightmare. Every Rep tells you something different and next thing you know it’s been a month. I am now closing that account and will never use them again.
Frequently asked questions about TIAA Financial Services
How is TIAA Financial Services rated?
TIAA Financial Services has a 4.3 star rating with 48 reviews.
When is TIAA Financial Services open?
TIAA Financial Services is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com