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TIAA Financial Services
- Financial Services
- Charlotte, NC
About this business
Location details
8500 Andrew Carnegie Blvd, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Closing my account due to poor customer service.
TIAA customer service and processing department have become horrible all the way to at least their Senior Customer Resolution Manager Stuart Hansen. I have been a TIAA customer for at least 25 years. They used to have excellent customer service. Last month, I tried to roll over some 401K money to a ROTH IRA. They did not process the request even after calling them every single day for 12 days, causing me about $4000 in tax losses. I wrote a letter to TIAA president complaining about it. Stuart Hansen responded with a boiler ... read more
Honestly I would recommend Vanguard or Fidelity because trying to access your funds through TIAA is an absolute nightmare. Every Rep tells you something different and next thing you know it’s been a month. I am now closing that account and will never use them again.
Frequently asked questions about TIAA Financial Services
How is TIAA Financial Services rated?
TIAA Financial Services has a 4 star rating with 40 reviews.
When is TIAA Financial Services open?
TIAA Financial Services is closed now. It will open on Monday at 8:00 a.m.
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