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TIAA Bank

2.2

About this business

Location details

301 W Bay St, #2200, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.250 reviews
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Tierney Gater's profile image
Tierney Gater 
4 weeks ago

I opened an account with this bank on July 1st. Today I received a call informing me that my account will be closed, with no advance notice. When I asked for an explanation, I was told the reason was "private" and could not be disclosed to me. This is unacceptable. I provided my Social Security number, home address, and other sensitive personal information to open this account. As the accountholder, I am entitled to know why it is being closed. Withholding that information while having collected mine in full is a double stan... read more

Ttp “Jade” Nen's profile image
Ttp “Jade” Nen 
3 months ago

This bank sucks and so do all the branches. 

The man's profile image
The man 
4 months ago

Although the name of the bank is on the building, the actual bank is not inside the building at all. Ridiculous if you ask me. 

Sergio Abundis's profile image
Sergio Abundis 
4 months ago

To the Executive Team of EverBank, On March 15, 2026, I applied online for a joint High Performance Savings account with my wife and was immediately denied without any explanation. After contacting Customer Service on March 16, I was informed that no reason could be provided and was advised to reapply. I followed that guidance, only to receive the same unexplained denial a second time. This experience has been extremely frustrating and deeply disappointing. I find it unacceptable and frankly offensive to be denied without an... read more

Al Argueta's profile image
Al Argueta 
5 months ago

I have an open claim with this bank concerning a wire transfer. My bank’s fraud department has been trying to contact them and they have not responded for MONTHS. They are holding my money hostage. Now going on 5 months. Impossible to find a real person there to talk to. Awful. 

Frequently asked questions about TIAA Bank

How is TIAA Bank rated?

TIAA Bank has a 2.2 star rating with 50 reviews. 

When is TIAA Bank open?

TIAA Bank is open now. It will close at 5:00 p.m. 

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