This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Thrifty Car Rental - Washington Dc - Ronald Reagan National Airport (DCA)
- Transportation Services
- Arlington, VA
About this business
Location details
PARKING GARAGE A, 1 Aviation Cir, Arlington, VA, 22202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
After waiting for 1-1/2 hr to see an agent at the counter, I was told they had no cars. I immediately thought of the infamous Seinfeld episode. “You how to take the reservation, you just don’t know how to HOLD the reservation.”
The car itself was nice, and both pickup and drop-off were quick and efficient. The lower rating is because the female agent on August 28th tried to mislead me into paying for optional insurance. She stated that if you don’t have personal auto insurance, you’re required to purchase Thrifty’s coverage — which is not true. A quick Google/ChatGPT search later confirmed that neither law nor Thrifty policy requires this. In fact, Thrifty’s own Terms and Conditions (Section 3.C.) clearly state: “THRIFTY offers for purchase at the ... read more
reserved a rental car from this location over four months in advance, but when we arrived, we were told there would be a 3–4 hour wait. This was extremely disappointing and left us stranded, unable to begin or enjoy our vacation as planned. When reservations are made so far in advance, a vehicle should be ready and available at the scheduled time.
We rented a car at Ronald Reagan International Airport in DC on 9/24 & returned it on 9/27, in which it wasn't due to be returned on 9/28. Our rental record number is as follows: 157721723. I left a valuable item in the vehichle when it came to my mind I was already about to board my flight back to Georgia. Later, that evening I immediately filed a lost/found report online as instructed by someone at reservations. I was given a case number, and I have not heard from anyone in lost and found and it will be a week on tomorrow.... read more
Agent tried to sell an upgrade from an EV to a gas car when he knew for sure that they had no EV for me. Also, gave me no choice of car and the car assigned was smaller than the KIA EV6.
Frequently asked questions about Thrifty Car Rental - Washington Dc - Ronald Reagan National Airport (DCA)
How is Thrifty Car Rental - Washington Dc - Ronald Reagan National Airport (DCA) rated?
Thrifty Car Rental - Washington Dc - Ronald Reagan National Airport (DCA) has a 2 star rating with 513 reviews.
When is Thrifty Car Rental - Washington Dc - Ronald Reagan National Airport (DCA) open?
Thrifty Car Rental - Washington Dc - Ronald Reagan National Airport (DCA) is open now. It will close at 11:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com