Thrifty Car Rental - Tsh Lancaster TLE

C B 

on Google

2 weeks ago

You will be charged extra for no reason at all 

Di Paris 

on Google

2 months ago

Give the customer what they asked for. Make sure it’s available at the time requested. Make sure it’s clean and has washer fluid!! Make sure the vents are clean and free of residual cigarette smoke . I turned on the air conditioner and was overcome with the smell of tobacco . If you’re late delivering a car give a discount- if I’m late you would demand a late fee. 

David Brown 

on Google

3 months ago

Rented apick up Lancaster location went to pick it up dirty took it off side supposedly to clean it up brought it back. It was still dirty like it wasn’t vacuumed.sprayed down not wipe down inside dash dust carpet need vacuuming so I gave up and just took the vehicle Brought it back filled up with fuel. The suppose manager came out looked at the truck Took pictures on the phone talk to people that were previous customers while I’m waiting in line to turn in a vehicle she comes in with an attitude, tells me that excessive amo... read more

Em M 

on Google

7 months ago

Booked online vehicle was not available they said and they increase my daily fee $13 said I was able to wait till five till they got other vehicles in but they didn’t have anything and I told him I booked it. 3 o’clock came in before three they did not have it already upgraded me charged me $13 each day. Vehicle was dirty inside and out. He did not want to make any exceptions due to them at fault, I will not use them again. Very rude male who assisted 

E Willis 

on Google

a year ago

FYI Shanelle is the BEST hands down!! She helped me & secured me w/ my rental.. THANKX so much Shanelle