Thrifty Car Rental - Spokane International Airport (GEG)

Lisalyn Jones 

on Google

4 weeks ago

I wish I would have read these! The same over billing crap and no resolution!! Never again will I rent or from hertz same affiliate. Also exact response to everyone on these reviews. Do something for your customers make it right!! 

Kyle 

on Google

2 months ago

Guys at counter lied to me about how it would be billed. So instead of charging company card they charged mine. When I called back no help at all. Just more Bs. Use someone else not worth the hassle. 

rachel 

on Google

3 months ago

Great experience with Zak at Thrify's counter. Large family trip and not all vehicles were reserved at another provider and they were out of vehicles. Zak was quick to help out and get us another vehicle with them. He was kind, quick to respond and really helped us out. 

Ron Robertson 

on Google

4 months ago

Thrifty does not accept debit cards! Drove from idaho to thrifty as we had a reservation there for a mid-size. The young lady at the desk immediately informed us that they don't take debit cards, that was it. I let them know how happy I was and bailed. Total, complete joke for customer service. I never put bad reviews but I felt obligated to let the public know - don't waste your time with Thrifty, you will be disappointed. Thanks. 

Charles Birkle 

on Google

4 months ago

Thru a misunderstanding I take some responsibility for, the charge on the Jeep I rented was much higher than expected. I spoke with the local airport desk manager Dan Slagle. He promptly called me back and credited my card an amount we both agreed was reasonable. It was a pleasure dealing with someone responsive, professional, fair and most importantly, someone who knows who the customer is. I would use them again.