Thrifty Car Rental - Burbank - Bob Hope Airport (BUR)

Rie 

on Google

a month ago

There were several problems with Thrifty and I am very dissatisfied. I rent cars pretty often, but I will never rent from Thrifty, ever again. Thrifty is a terrible company who takes advantage of their customers. You're better off renting from Avis or Enterprise. They have much better cars, much better customer service, and I’ve never had any issues with them. I reserved the vehicle 5 days in advance and the vehicle was no longer available during the 9am pick up time. 
I was forced to do an upgrade, even though I told the re... read more

saul mendoza 

on Google

2 months ago

Let me start with Magbet is one of the worst people to deal with he try’s to give you a run down of things but I have never dealt with someone as bad and scammer like when try to rent a car he tried to up charge us $600 for something we didnt need this is where management needs to get involved!!!!! 

Cruza 1 

on Google

3 months ago

DO NOT USE THIS SERVICE. Worst experience trying to rent a car. Was quoted price online and then at counter price changed with unmentioned hidden fees. Worst experience I would rent through Turo much easier. 

snir yosef 

on Google

3 months ago

we accidentally went to the wrong station. Instead of helping or offering any understanding, they charged us an outrageous $70 for what was essentially a mistake caused by their poor communication. No warning, no flexibility – just a flat-out charge. This is nothing short of theft. It felt like they were just waiting for us to make a mistake so they could squeeze more money out of us. Avoid this company at all costs. There are plenty of honest alternatives out there that won’t take advantage of you when you’re already stress... read more

H. Gerardo Garcia “lalo” Z 

on Google

3 months ago

Well if your local they have different rules for rental. When you order through Priceline . You pay everything then you show up and they give you the surprise that the bill is bigger