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Thrifty Car Rental
- Car Rental
- Carmel, IN
About this business
Location details
582 N Rangeline Rd, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Thrifty rental cars in LAX has a very bad customer service. I had a quick question about policies on my rented car. I had to call several times to find someone to talk to. Finally, I had the opportunity to talk to the site manager. Very rude and irresponsible. Ultimately, I had to make a trip to the airport site to find out the answer to my question. This company provides slightly cheaper prices at the cost of very bad customer service. Will use other companies in the future.
What a great experience my husband and I had with the rental place. In and out fast and excellent service.
On July 4, 2015 I rented a vehicle from the Thrify Rent A Car at the Sarasota-Bradenton Airport in Sarasota, FL. My family was taking a trip to Alabama and wanted to rent a car so that we would feel more secure on our trip. This experience has been the worst vacation experience ever! I received a great rate with thrifty with the wild card and was told my car would be a compact or higher. The first vehicle I got was two years old, had over 60,000 miles on it and reeked of cigarette smoke. I returned it within an hour and was ... read more
I rent cars for work on a regular basics sometimes a month at a time. I usually rent from the Pittsburgh Airport but decided to try something local. I had a monthly rate at the airport and wanted to see if they could match the airport rate. They did match the price but the cars were junk. The heater motor broke on the first rental so I took it back and the next car was missing a part of the dash and it pulled to the right going down the road. I felt like I was renting from U Save auto rental all over again. If you are lookin... read more
Had this been 2013 this location would have had 5 stars. Wish I could give it 0 stars. I am not sure what kind of issues they are experiencing but they need to get it together. The first person that checked me out was very sweet but seem like she was new. She quoted me a price and said that it was including the rental the airport fees and roadsafe. Then she proceeded to offer me what she called "Optional" protections, and I declined them. When I saw that the amount of roadsafe I called back and asked if it was indeed optiona... read more
Online this says it's at the Melbourne airport. Be warned: it is not! You have to wait for a one man shuttle and then he makes you wait until all passengers are in van. We are talking 45 minutes of sitting in a van, waiting to be taken to our rental car. Cars are covered with dents and smell awful. They also try to charge you an airport fee - which is not explicitly written anywhere. Not friendly, not clean, not convenient. Don't go through what we just went through. Save yourself.
Worst Rental Car Experience Ever. For the following reasons. 1. 30 minute wait to be picked up at Logan. 2. One thrifty bus went by without picking anyone up. 3. 30 minute ride to rental car location located 3 miles away from the airport in heavily congested area so add at least 1 hour time from 2 hour arrival at airport if you want to make your flight. 4. When I finally got to the counter the car I rented had been given away to someone else. 5. When I asked for a comparable car they said they had none despite the fact there... read more
You are better off renting from the competitor and spending more money. I knew this location was off airport and that didn't bother me, like it does others; this location identifies itself as being off airport, however they are not very professional and do not handle problems very well. The staff need to be better trained on customers service and how to handle problems. My experience is too frustrating to go into entirely, so here's what you need to know: if you want a mini van (ex. Dodge Caravan or Honda Odyssey) according ... read more
I don't even want to give them one star first it's very unorganized in getting a car, also we rented a car and a few hours ago my mom was rushed to the hospital and was not allowed to be discharged as I called to inform them I couldn't return the car they told me either your mom gets out of her hospital bed and returns it or we will pick it up for a fee or keep it but let us double the price.. Their un compassionate not understanding don't go here over priced for nothing.
Frequently asked questions about Thrifty Car Rental
How is Thrifty Car Rental rated?
Thrifty Car Rental has a 1.8 star rating with 5 reviews.
When is Thrifty Car Rental open?
Thrifty Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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