Thrifty Car Rental

Stephanie Hay 

on Google

3 weeks ago

My father and I had a rather disturbing, shameful, and disappointing experience with our customer service representative that I wanted to report. Prior to placing the booking, I did research on my own to ensure that I knew what kind of car I was getting and to confirm that my car insurance covered rental cars. Upon confirming this, I placed an order for an economy car on the thrifty website for the dates I would be in town. Because I am in town visiting family with my husband, my father was going to pay for the rental. Becau... read more

My Maquishon 

on Google

a month ago

From pickup location customer service to hiden costs, I have not been satisfied with my experience. Hiding fees instead of making them clear is bad business. I will not rent from Thrifty again. 

Moe I. 

on Google

2 months ago

I was so scared of all the bad reviews here, but trusted the good reviews on Booking.com, and I'm glad! The renting and returning process was super easy and much faster than other companies, which had huge lines. The vehicle I rented was much better than expected and so nice that I almost wanted to buy it. The rental cost was only $272 for 6 days, which was almost half of the other big companies. They didn't charge anything extra at the counter. If you have all the liability and insurance, make sure to decline those from Thr... read more