Thrifty Car Rental

Edo Aslan 

on Google

4 days ago

The staff at Thrifty were extremely impatient, unhelpful, and kept transferring me from one representative to another instead of actually helping. I had two overlapping reservations for the same car (back to back), both fully paid in advance. I simply wanted to keep the same vehicle. I even didn’t return the car, but they still charged me $20 for “missing fuel” - even though I never brought it back! To make things worse, when I arrived in the morning, the agent wanted to charge me an extra $52 just because I picked up the ca... read more

Vanessa Irvin 

on Google

4 days ago

We arrived at the Seattle Airport location around 12:30am, and I have never met someone as good at their job as Taylor at Thrifty Car Rental. She was incredibly efficient, professional, and kind — even that late at night! Taylor handled everything with a smile and made the process smooth and stress-free. People like her make all the difference. Honestly, we need more employees like Taylor in Miami — she should be transferred there (and given a raise while she’s at it!). She truly represents what great customer service should... read more

Christopher Hugo 

on Google

6 days ago

Two agents for 12 waiting renters, even though there are 9 stations. The online check-in didn't work, even after completing the full reservation and payment - the app wouldn't verify the license that I've used the prior two rentals. An hour wasted to verify. 

SARA PAYNE 

on Google

a week ago

Extended my rental, no long wait times. Cool beans 

Alex Gorulev 

on Google

2 weeks ago

Crazy aggressive sales lady started to threaten us that we need to buy tons of adds on OR WE WILL CRASH and pay a lot of money, crazy how openly sales aggressive they are, utterly rude