Thrifty Car Rental

H BC 

on Google

2 days ago

BEWARE THE MANAGER'S SPECIAL/ MYSTERY CAR!!!!!! My first and last time using Thrifty Car Rental. SeaTac location was incredibly disappointing and corporate was no better. They are impossible to contact. I booked a "Mystery Car Gas, Hybrid or EV" When I go there they said it was for a Ram 2500 Pick Up Truck or I had to pay more. Why they didn't call it a "Mystery Vehicle" and include "truck" as a possibility seems terribly unprofessional. The price increased in the 10 minutes to took to walk upstairs to see how big the truck ... read more

Tammy B 

on Google

a week ago

It was great! Easy check-in and check-out. Very friendly associates. Yes, they try to upsell you, but that's all rental car agencies these days. Deducted 1 star because the car was not very clean and had numerous scratches and dings which I noted to the gate attendant and he cheerfully provided a Pre-Rental Vehicle Inspection Form to prove it was not me. 

Snow Wu 

on Google

a week ago

如果你在看到大家的負評後，仍然決定賭一睹運氣，還是要來租這間公司的車，應該是因為租車費用比較便宜，如果不是，請你不要這麼做。 我就是因為費用便宜，硬著頭皮來這裡。 狀況1.週六約中午12點到，還好沒有大排長龍，只有等約半小時。 狀況2.到櫃台確認租車情況，說沒有我原本訂的Rav4，只有同款車，要我選擇，我選NISSAN，實際拿到卻是KIA？？！！ 狀況3.大家都說爛的強迫推銷保險環節來了。一開始確認資料時，店員都開開心心的，結果講到我們的保險，就說根據華盛頓州的法律，我只有原本的基本保險，必加買標準保險才能租車給我。我說有basic表示我保的就夠了，其他風險自負。她堅持要買standard才行……要我自己跟訂購租車的公司確認，我是向klook訂購，於是聯絡客服……客服無法直接聯絡他們，也是給我他們公司的官方電話要我直接打給他們，但是klook確定不用額外保險也是可以租車。前前後後花了快一個小時，店員確認我們真的不加保險，說你們自己承擔車禍意外的風險後，也是給我們鑰匙去取車。（這部分我有要求錄音，說你們負評太多，我要明確紀錄，我不加額外保險，不要從我信用卡亂扣費） 結論，車很不錯，價錢很優質，但是太詐騙的櫃台，是個很浪費時間跟情緒的租車點…… 

Nick Vecchioni 

on Google

2 weeks ago

Rented out a Jeep Compass at the advice of Thrifty (was originally considering a sedan), which ended up being the perfect car for my trip to Port Angeles and Sekiu. When dropping off the car at the end of my trip, I left my house keys in the car by mistake. Thank goodness Jeff at the front desk helped me out in getting them back. Thanks Jeff! 

Lee Ben moha 

on Google

2 weeks ago

Shocking Discrimination and Zero Professionalism Absolutely unacceptable experience at this Thrifty Car Rental location. From the very start, I was treated with disrespect and hostility by a blonde front desk representative whose name I unfortunately do not recall. Her behavior was not only unprofessional and rude but shockingly discriminatory toward me because I am Jewish. The first interaction was already unpleasant, but the second one—when I returned to retrieve something I forgot in the car—was even worse. She spoke ab... read more