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Therapy Supply House
- Retail
- Houston, TX
About this business
Therapy Supply House (TSH) Services USA, exclusively for medical equipment and supplies. We are your one-stop, single source for purchasing medical supplies and products at competitive prices. We work with your Health Insurance and your doctors to ensure you get the right supplies for your needs. We also offer retail sales of medical supplies at our Medical Center Location
Location details
8572 Katy Fwy #109, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was told I just needed my subscription renewed through my doctor I get it renewed and it's no longer accepted???? The only way I found out I had to call the store multiple times for someone to finally pick up. Very bad business. I'm glad I don't have to waste money here anymore.
My husband made a one time purchase for a CPAP machine at the end of last year. After 3 months, now they are informing us that the CPAP machine was not a one time purchase. It was being covered by our previous insurance and they don’t accept our new insurance. Now they are asking us to return the machine. They even denied to check the reference of recoded phone calls where it was mentioned that the machine was a one time purchase and covered through insurance. Poor behavior and customer service.
I just got a hospital bed from this place, it took them 4 months. They wouldn't return phone calls, and I was being nice! So I've been looking around for a bed finally found a place when these people called . I should have never answered the phone, they sent me a picture of the bed. I said ok bring it when it shows up it's got a roll up mattress foam filled. I just got out of hospital and had my old bed took away I had about 4 hours sleep in 3 days so I said I'd try it. The next day it felt like climbing out of a hammock, I ... read more
I just got a hospital bed from this place, it took them 4 months. They wouldn't return phone calls, and I was being nice! So I've been looking around for a bed finally found a place when these people called . I should have never answered the phone, they sent me a picture of the bed. I said ok bring it when it shows up it's got a roll up mattress foam filled. I just got out of hospital and had my old bed took away I had about 4 hours sleep in 3 days so I said I'd try it. The next day it felt like climbing out of a hammock, I ... read more
I placed an order on 2/14/23 for an oxygen concentrator which included free shipping and I paid in full with a credit card and received a receipt. The next morning I received a phone call from them with instructions on how to send my prescription. Within an hour of receiving the prescription, I get an email from saying my order was cancelled as they no longer offer free shipping on this item. Besides the breach of our transaction, I’m highly suspicious of what they are going to do with my personal medical information since t... read more
Frequently asked questions about Therapy Supply House
How is Therapy Supply House rated?
Therapy Supply House has a 3.7 star rating with 30 reviews.
When is Therapy Supply House open?
Therapy Supply House is closed now. It will open at 9:00 a.m.
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